Privacy policy

Effective date: 29/03/25

Mystique & Co. Privacy Policy

At Mystique & Co., we are committed to protecting the privacy of your personal information. This privacy policy explains how we collect, use and protect your personal data when you interact with our website.

Information Collection

We collect the following information when you use our website:

  • Personal information: such as your name, email address, delivery address and telephone number.
  • Payment information: to process your purchases, we collect information about your credit card or chosen payment method.
  • Browsing information: we collect data about your visit to our site, including your IP address, browser type, and the pages you have viewed.

Use of information

We use your personal information to:

  • Process your orders and send you information about your purchases.
  • Provide you with quality customer service.
  • Send you newsletters, promotions, and special offers (if you have subscribed to our mailing list).
  • Analyse and improve the user experience on our site.

 

Data protection

We implement security measures to protect your personal data. All information you provide to us is stored in a secure environment.

Sharing information

We do not sell or share your personal information with third parties, except where necessary to perform our services (e.g. with delivery services to deliver your orders).

Cookies

Our website uses cookies to improve your online experience. Cookies are small files that are stored on your device and help us to provide you with a personalised service.

Your Data Protection Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), residents of the United Kingdom have the following rights regarding the personal data we hold about you. You have the right to exercise these rights at any time by contacting us using the details provided in our Customer Service section.

The eight fundamental rights you have are:

  1. The Right to Be Informed: You have the right to be informed about the collection and use of your personal data. This policy serves to fulfill that obligation.

  2. The Right of Access: You have the right to request access to your personal data (commonly known as a "Data Subject Access Request" or DSAR).

  3. The Right to Rectification: You have the right to have inaccurate personal data corrected or incomplete data completed.

  4. The Right to Erasure (The Right to Be Forgotten): You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

  5. The Right to Restrict Processing: You have the right to block or suppress the processing of your personal data in certain circumstances.

  6. The Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

  7. The Right to Object: You have the absolute right to object to the processing of your personal data for direct marketing purposes. You also have the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority.

  8. Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

Contact for Rights Requests:

To exercise any of these rights, please contact our data protection team: Email: Info@mystiqueandco.com

Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page with the date of the update.